VOL. 17 CONTENTS Spring 2012

ARTICLES
The Impact of A Grievant’s Offer of Apology and the Decision-Making Process of Labor Arbitrators: A Case Analysis. Daniel J. Kaspar and Lamont E. Stallworth 1
Mediation: The “New Arbitration”. Jacqueline Nolan-Haley 61
An Empirical Study of Settlement Conference Nuts and Bolts: Settlement Judges Facilitating Communication, Compromise and Fear. Peter Robinson 97
Technology and the Future of Dispute Systems Design. Orna Rabinovich-Einy and Ethan Katsh 151
Does Class Arbitration “Change the Nature” of Arbitration? Stolt-Nielsen, AT&T, and a Return to First Principles. S.I. Strong 201
Power Before Interests in Dispute System Design. Adam B. Kinon 273
STUDENT NOTE
Managing the Exit: Negotiating an Employment Termination. David P. Zins 289

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