VOL. 17 CONTENTS Spring 2012 |
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| ARTICLES | ||
| The Impact of A Grievant’s Offer of Apology and the Decision-Making Process of Labor Arbitrators: A Case Analysis. Daniel J. Kaspar and Lamont E. Stallworth | 1 | |
| Mediation: The “New Arbitration”. Jacqueline Nolan-Haley | 61 | |
| An Empirical Study of Settlement Conference Nuts and Bolts: Settlement Judges Facilitating Communication, Compromise and Fear. Peter Robinson | 97 | |
| Technology and the Future of Dispute Systems Design. Orna Rabinovich-Einy and Ethan Katsh | 151 | |
| Does Class Arbitration “Change the Nature” of Arbitration? Stolt-Nielsen, AT&T, and a Return to First Principles. S.I. Strong | 201 | |
| Power Before Interests in Dispute System Design. Adam B. Kinon | 273 | |
| STUDENT NOTE | ||
| Managing the Exit: Negotiating an Employment Termination. David P. Zins | 289 | |
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